Navigating Urgent Mental Health Needs

Navigating Urgent Mental Health Needs

Your Whole Health Matters!

At Alpha Urgent Care, we believe that true well-being is about taking care of your whole self - both your physical and mental health. Life often brings unexpected challenges, whether its a sudden illness or injury, or an urgent mental health need. While our teams are here to offer prompt care for your immediate physical health concerns, we also understand that mental health support is equally vital.

Just as you might need quick help for a physical ailment, there are times when urgent mental health support is crucial. Knowing where to turn in these moments is incredibly important for your overall well-being. At Alpha Urgent Care, we're dedicated to helping you find the right resources, whether that means physical care with us or guiding you to excellent support for your mental health.

Navigating mental health resource can feel overwhelming, especially during a crisis. Here are some national lifelines and immediate support options that are available 24/7:

  • 988 Suicide & Crisis Lifeline: This three-digit number is available 24/7 across the U.S. and connects you with trained crisis counselors. They can provide immediate support for mental health, substance use, or suicidal crises, and guide you to resources.
    • Call or Text 988 to chat with a trained counselor.
    • For online chat visit 988lifeline.org/chat 
  • Crisis Text Line: Text HOME to 741741 from anywhere in the U.S., anytime, to connect with a trained crisis counselor. This service provides free, confidential support.
  • The Trevor Project: For young LGBTQ+ individuals (ages 13-24) who are in crisis or need a safe and affirming space to talk:
    • TrevorLifeline: Call 1-866-488-7386
    • TrevorText: Text START to 678-678
    • TrevorChat: Visit TheTrevorProject.org/Get-Help 
  • Emergency Services: If there is an immediate danger to yourself or others, or if you believe someone is in a life-threatening situation (e.g., severe self-harm, overdose, active violence), call 911. Be prepared to provide clear information about the situation to the dispatcher.

Supporting Yourself and Others

Remember these key principles when facing or supporting someone through an urgent mental health need:

  • Listen without judgement: Offer a safe space for the person to express their feelings
  • Encourage professional help: Gently guide them towards the appropriate crisis line when needed
  • Prioritize Safety: If there's any risk of harm, seek immediate crisis support or consider contacting emergency services.
  • Practice Self-Care: If you are supporting someone else, ensure you also have your own support system. As they say, "you can't pour from an empty cup"!

Your Health, Our Priority

At Alpha Urgent Care, we care about your complete health journey. While we're always here to help with your urgent physical health needs, we also want to ensure you have the proper tools needed to address any urgent mental health concerns. Your mental health is just as vital as your physical health, and recognizing when you need support is a sign of strength. Don't hesitate to reach out for help when needed!

Quality Medical Care for You

If you or a loved one is experiencing a severe medical condition, including chest pains, severe bleeding, or broken bones, please visit the nearest hospital emergency room for immediate assistance.


Contact us today to learn more about how Alpha Urgent Care can help! We look forward to seeing you soon.